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Triple-I CEO: 2020 Proved Insurers Can Lead Through Disruption

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For immediate release
New York Office: Michael Barry, 917-923-8245,听michaelb@iii.org

NEW YORK, March 23, 2021鈥擳he U.S.鈥檚 auto, home, and business insurers have more than met the challenges raised by COVID-19 over the past year, according to Sean Kevelighan, CEO,听听(Triple-I).

鈥2020 proved how this industry can lead through disruption. We can adapt. We can innovate. We can keep our promises and pay claims鈥攅ven during a global pandemic,鈥 Kevelighan said, in听听today to the听听(RAA) virtual 2021 Catastrophe Risk Management conference.

The net income after taxes for U.S. auto, home, and business insurers cumulatively dropped to $35 billion in the first nine months of 2020, a 25-plus percent decrease from where the insurers鈥 net income after taxes stood after the first nine months of 2019, Kevelighan said.听The deterioration was attributable in part to the severity of 2020鈥檚 hurricanes, wildfires, and civil unrest.

Despite these events, the Triple-I鈥檚 CEO noted how insurers provided an听听to locked-down drivers, donated听, and largely retained its national workforce of 2.8 million Americans as premiums grew modestly.

鈥淚f you look at net premiums written growth, we were actually at the 10-year average last year,鈥 Kevelighan continued, reporting how auto, home, and business insurers realized three percent net premiums written growth year-over-year when comparing the first nine months of 2020 to the same timeframe in 2019. Net premiums written are premiums written after reinsurance transactions.

COVID-19鈥檚 arrival in the U.S. also prompted the Triple-I鈥檚 launch last year of its听听(FAIR) campaign, he continued, as policymakers,听, sought clarity on what property damages were, and were not, covered under standard听.

鈥淭he FAIR campaign was meant to be an aggressive way to inform the discussion,鈥 Kevelighan stated, 鈥淥ur customers needed financial support and we knew the federal government was the only entity who could provide it.鈥

In assessing 2021鈥檚 key issues, Kevelighan said he thought telematics and social inflation would take on greater import among insurers and their policyholders.听鈥淭elematics is one way our industry can drive safety on our roads,鈥 the Triple-I鈥檚 CEO said, referring to the devices drivers can place voluntarily in their vehicles to reduce the cost of auto insurance and to encourage safe driving habits.听鈥淪ocial inflation is getting worse.听These massive litigation lawsuits are really putting a strain on the cost of liability insurance,鈥 Kevelighan stated.

Following his remarks, Kevelighan participated in a live question and answer session moderated by Frank Nutter, president, RAA. Katrin Zitzelsberger, senior epidemiologist, Munich Re, and Damon Vocke, partner, Duane Morris, joined them.


The Triple-I has a full library of educational videos on its听. Information about Triple-I mobile apps can be found听.

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