| Year | Value of claims
($ millions) | Number of claims | Average cost
per claim | | 2003 | $324.2 | 16,919 | $19,162 | | 2004 | 318.9 | 15,630 | 20,406 | | 2005 | 321.1 | 14,295 | 22,464 | | 2006 | 322.4 | 14,661 | 21,987 | | 2007 | 356.2 | 14,531 | 24,511 | | 2008 | 387.0 | 15,823 | 24,461 | | 2009 | 412.0 | 16,586 | 24,840 | | 2010 | 412.6 | 15,770 | 26,166 | | 2011 | 490.8 | 16,695 | 29,396 | | 2012 | 489.7 | 16,459 | 29,752 | | 2013 | 483.7 | 17,359 | 27,862 | | Percent change, 2012-2013 | -1.2% | 5.5% | -6.4% | | Percent change, 2003-2013 | 49.2 | 2.6 | 45.4 | Source: Insurance Information Institute, State Farm®. |